Privacy Policy

At SVN Interio, accessible from svninterio.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of personal information collected and recorded by SVN Interio and how we use, safeguard, and disclose it.

1 Information We Collect

When you interact with SVN Interio—whether requesting a quote for uPVC windows, inquiring about structural steel or architectural hardware, downloading catalog specifications, or submitting a contact form—we may collect personal information including:

• Contact Details: Full name, email address, phone number, and physical billing/shipping address.
• Project Requirements: Material categories selected (uPVC, Plywood, Steel, PVC, Hardware), site location, project size, and specific architectural dimensions.
• Technical Data: IP address, browser type, device information, operating system, operating language, and referring URLs.
• Communications Data: Records of your inquiries, customer service chats, feedback, and quote requests.

2 How We Collect Information

We collect information directly from you when you:

• Fill out our Get Free Quote or Contact Us forms.
• Request product samples, technical datasheets, or PDF catalogs.
• Communicate with our sales or technical support teams via email or telephone.
• Interact with our website pages, triggering standard cookies and analytical tracking.

3 How We Use Your Information

SVN Interio uses collected information for lawful business purposes including:

• Processing material estimates, pricing quotes, and fulfilling architectural orders.
• Arranging dispatch, logistics, and site delivery of steel, plywood, hardware, and window profiles.
• Improving our product catalog, website navigation, and user experience.
• Providing technical support, warranty information, and post-installation services.
• Sending periodic updates, tax invoices, order confirmations, and operational announcements.

4 Cookies and Web Beacons

Like any modern web portal, SVN Interio uses 'cookies'. These cookies store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and other information.

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

5 Data Security and Protection

We implement robust security measures including SSL encryption, secure firewalls, and restricted database access to safeguard your personal data. We do not sell, trade, or rent your personal identification information to third parties. We may share information with trusted third-party service providers (such as freight couriers and payment gateways) strictly to fulfill your orders.

6 Your Data Privacy Rights

Under applicable data protection laws, you have rights including:

• The right to request copies of your personal data held by us.
• The right to request correction of any inaccurate or incomplete information.
• The right to request deletion of your personal data under certain conditions.
• The right to opt-out of promotional marketing communications at any time.

Contact Privacy Officer

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

📍 Address: Aarush Vihar, Fase 2, Jiyapota, Pargana Jwalapur, Haridwar
📞 Phone: +91 9334223701
✉️ Email: info@svninterio.com